Chris Hutchinson calls himself a “recovering engineer.” He was three years old the first time he took a vacuum cleaner apart, and has been looking deep into how things work ever since. From building a cabin with his grandfather, Air Force ROTC, to Motorola, and now supporting leaders and teams across industries, Chris loves looking closely at a system to see how it can work better, even if that means facing the stickiest cog in a teams’ flow:

Real talk traveling up, from a team to the boss. How do leaders set the context to open up these valuable sources of information and relationships?

This episode is for anyone who has ever been certain they were right, until suddenly recognizing you weren’t. You’ll leave with a name for that blind spot and three concrete moves for inviting other people’s reality into the room before you make the call.

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Research

  • Ross, L., & Ward, A. (1996). Naive realism in everyday life: Implications for social conflict and misunderstanding. In E. S. Reed, E. Turiel, & T. Brown (Eds.), Values and Knowledge (pp. 103–135). Lawrence Erlbaum Associates.